Warranty Parts & Finance Controller

Location: Kariega (Uitenhage), Eastern Cape

Overview

A leading automotive dealership is seeking an experienced Warranty Parts & Finance Controller to manage warranty administration, parts-related warranty processes, and financial reconciliations. The successful candidate will ensure accurate claim submissions, maintain compliance with manufacturer requirements, and support the dealership's financial and operational objectives.

Key Responsibilities

• Process and manage warranty claims in accordance with manufacturer policies and procedures.

• Verify warranty claims, supporting documentation, and repair orders for accuracy.

• Liaise with manufacturers regarding claim submissions, approvals, and queries.

• Monitor warranty claim recoveries and ensure timely reimbursement.

• Reconcile warranty, parts, and finance-related accounts.

• Investigate and resolve claim discrepancies and rejected claims.

• Maintain accurate records and prepare warranty and financial reports.

• Collaborate with the Parts, Service, and Finance departments to ensure smooth operations.

• Ensure compliance with dealership and OEM warranty standards.

• Assist with warranty audits and internal control processes.

Minimum Requirements

• Previous automotive dealership experience is essential.

• National Diploma or Degree in Accounting, Finance, or a related field.

• Warranty Administration Certificate (essential).

• Strong understanding of warranty processes, parts administration, and financial reconciliations.

• Proficient in Microsoft Office, particularly Excel.

• Experience working with dealership management systems.

• Excellent attention to detail and numerical accuracy.

Competencies

• Strong analytical and problem-solving skills.

• Excellent administrative and organizational abilities.

• Ability to work under pressure and meet deadlines.

• Strong communication and interpersonal skills.

• High level of integrity and attention to detail.

• Ability to work independently and as part of a team.

Package

• Market-related salary, dependent on qualifications and experience.

• Opportunity to join a reputable automotive dealership group.