Head of Product Design

B2C eCommerce

London – Hybrid working.

Permanent – salary £110K base plus generous benefits.

We’re looking for an exceptional Head of Design to lead and elevate Product Design across a growing B2C eCommerce business

You’ll lead a team of four experienced Product Designers and play a key role in raising the quality bar across UX, interaction and visual design, while establishing Design as an equal strategic partner to Product and Engineering.

This is a leadership role for someone who gets genuine satisfaction from helping talented designers become exceptional-someone with outstanding product design judgement, strong craft credibility and the confidence to challenge teams to produce better work.

You’ll be responsible for:

• Coaching and developing an experienced Product Design team

• Creating a strong culture of critique, learning and high standards

• Defining a clear design vision and principles

• Raising UX, interaction and visual design quality across the product experience

• Partnering with Product, Engineering, Data & AI leadership to shape product direction

• Strengthening design systems, research and design practices

• Connecting great design with measurable customer and commercial outcomes

We’re looking for someone who:

• Has led and developed experienced Product Designers

• Has exceptional product design judgement and taste

• Thinks in customer problems rather than screens

• Can balance strategic leadership with strong hands-on craft credibility

• Knows when to coach, challenge and step into the work

• Is commercially minded and understands how Design drives business value

• Builds influence through credibility, curiosity and collaboration

This is an opportunity to shape the next stage of a Design function and create an environment where talented designers can do some of the best work of their careers.