Customer Relations Consultant

Role Overview

Our client is seeking a target-driven Customer Relations Consultant to manage customer relationships, generate sales and support optometrists and optical practices. Call centre, telesales or internal sales experience is required, with optometry/optical industry experience advantageous.

Key Responsibilities

• Handle inbound and outbound sales calls.

• Build relationships with optometrists and optical practices.

• Identify customer needs and recommend suitable products.

• Follow up on leads and generate new sales.

• Process orders and maintain accurate customer records.

• Meet and exceed monthly sales targets.

  Requirements

• Previous call centre, telesales or internal sales experience.

• Optometry/optical industry experience would be advantageous.

• Excellent communication and telephone skills.

• Strong sales, negotiation and customer service abilities.

• Target-driven and computer literate.